Shipping Fees and Policies

Shipping fees are calculated based on multiple different criteria's such as weight, size, insurance, destination, price and shipping method. To calculate your shipping fees, please add your items into your shopping cart and select your shipping method during checkout. On orders with more than one main item, you may be subject to additional shipping charges which you would be notified of prior to completing your order.

For orders shipping to Jersey, Guernsey, Outer Hebrides, Isle of Man, Isles of Scilly and Northern Ireland please select standard delivery, as these orders cannot be shipped at normal courier or postal rates. For orders shipping to P.O. boxes please select standard delivery as these orders cannot be shipped via Courier and as such may cost more with Royal Mail. If you do not select an appropriate shipping method, your order will be adjusted accordingly to the proper shipping method and rate. Oversized or heavy products such as ballast, ready made tunnels, and multiple boxes of track may be subject to additional shipping fees.


Rickocraft Limited will always make every attempt possible to deliver product (s) ordered on time. Rickocraft Limited is not responsible for any delays that may be caused by affiliated shipping carriers. Rickocraft Limited bears no responsibility for delays as a result of: Adverse Weather, Employee Strikes or any other complications Caused on behalf of our affiliated shipping carriers. Please note that the selected shipping method is only guaranteed from the date of shipment.

Return Policy/Procedures

All returns are subject to a minimum restocking fee of 10% of the total transaction charge. Returns are processed in the order in which they are received. Return processing may take up to 10 business days from the time your return is received. If you have a return that needs to be handled in an expeditious manner please contact the shop directly by phone and we will do our best to try and accommodate you. Returns that require a refund may take an additional 10-15 business days before a credit is applied to your charge card, PayPal, or bank account. All returns must include all merchandise or services sold under the same order number and invoice. Please understand these orders are often sold as kit/ packages and we can not resell those items independently. We will therefore not accept partial order returns, regardless of the reason for return, unless specifically authorized by us in writing.

If you have any further questions regarding the content of these shipping and returns policies please contact us directly a shop@rickocraft.co.uk.